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FAQ's

I get a lot of the same questions often. Here are some answers that may be helpful. Feel free to reach out if you still have more questions.

Got questions? I got answers....

Can I see a mock-up before I pay?

No. Mock-ups are done once the payment has been made. This is to help me from waisting my time and yours. 

How long does it take to get an order?

Our typical timeframe is up to 3 weeks. If you need your order less than that, please reach out to see if a rush can be done. Rush fees are in the shop and you can see pricing there. Please read the descriptions. 

How much are chip bags?

The price varies. It depends on how many you want, filled or not filled and if you want to add a photo or not. Please check out the shop to see pricing. 

Do you ship here?

I ship WORLDWIDE, however, there are no ship restrictions on some countries that I can not control. Please note, I can not control customs and can NOT guarantee shipping timeframes for items outside of the US (or anywhere for that matter). So if you would like something shipped internationally, please give yourself at least a month from your ordering date to receive to be safe. Australia takes a very long time but Canada can be quicker. It all depends on where you are! I'll do my best to get them to you as fast as I can. 

Policies & Procedures 

No refunds. All sales are final.

Nothing is to be resold. 

The Lana Nicole Events, LLC will be on every piece made by Lana Nicole, unless you are told otherwise. Custom orders for brands will have their logo on items only. 

Lana Nicole Events, LLC. is not responsible for any packages showing 'DELIVERED' and/or signed for. 

Customers are responsible for providing the correct shipping address at checkout. 

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